Detailed below are the standard Terms and Conditions that we apply to all customers who book holidays with Adventure Bug.

Payment & Booking / Cancellations / Amendments
Insurance & Responsibility / Complaints


PAYMENT & BOOKING
  • A deposit of 25% must be made at the time of booking followed by full payment 6 weeks prior to the commencement of the holiday. Payment can be made in the following methods: PLEASE NOTE - ALL PAYMENTS MUST BE MADE IN EUROS.
Region Method
From the UK: a) Deposit or Transfer into our UK account
b) Banker's Cheque (in Euros) sent to The Adventure Bug
c) International Money Transfer (in Euros) sent to The Adventure Bug
From the US and Canada: a) Postal Order (in Euros)
b) International Money Order (in Euros)
c) International Money Transfer (in Euros)
From the Rest of the World: a) Bank Certified Cheque (in Euros)
b) International Money Transfer (in Euros)
c) Postal Money Order (in Euros)

We regret at at this time we do not have the facility to accept Credit Cards 

  • All payments WILL BE ACKNOWLEDGED immediately in writing.
  • We reserve the right to cancel a booking should balance not be paid (see conditions below).
  • Although unusual, the Adventure Bug reserves the right to increase the price of a holiday if costs rise by more than 5% due to circumstances beyond our control. . I.e. Fluctuating exchange rates. However, no change in price will occur less than 8 weeks before a tour begins. Should the price rise by more than 10%, you have the right to cancel your booking within 7 days of the notification of this surcharge, and we will refund you completely.
  • No person under the age of 18 will be permitted to book with The Adventure Bug without the signature of a parent or legal guardian.

CANCELLATIONS
  • Any cancellation must be received in written form.
  • Should you need to cancel a holiday with The Adventure Bug, the following charges will apply to recover our costs:
Period Before Holiday Cancellation Charge:
More than 42 days Deposit only
Between 42 and 29 days 30% of Holiday cost
Between 28 and 15 days 50% of Holiday cost
Between 14 and 8 days 75% of Holiday cost
Within 7 days 100% of Holiday cost
  • We advise you to take out insurance against irrecoverable cancellation costs.
  • In the unlikely event that we have to cancel your holiday, we will refund you completely or offer you an alternative excursion of the same value (pending availability).

AMENDMENTS
  • Transfer of a holiday to another person is permitted with written notification and after the total of the holiday price has been paid.
  • Itineraries with The Adventure Bug are somewhat flexible but designed for the comfort and security of all guests. We are not responsible for guests who chose to leave or modify their tour.
  • Although unusual, we reserve the right to make route and hotel modifications as required.

INSURANCE & RESPONSIBILITY
  • All guests on Adventure Bug Excursions must have personal insurance that covers mountain activities, emergency expatriation, health and medical cover. We also recommend insurance for baggage and cancellation when travelling abroad. Please contact us for advice and details.
  • We expect participants on our excursions to be reasonably fit and prepared for the activities they wish to take part in.
  • All guests are required to sign a waiver and release of liability form prior to beginning their excursion.
  • We are not responsible for the transport except where stated on the itineraries (airport shuttles, local transport, etc.). This does not include flights, train journeys, etc. We advise clients to book their flights through official ATOL agents and to ensure that their arrival times are within the group's rendezvous time. Please contact us - or refer to our web site advice on the different options available for travel to Andalucia.

COMPLAINTS
  • The Adventure Bug endeavors to provide holidays of the highest quality. However, if you feel the need to express your dissatisfaction on any matter then please contact us in writing as soon as possible.

THE ADVENTURE BUG IS COMMITTED TO AND PRACTICES FAIR TRADE TOWARDS IT'S GUESTS, SERVICE PROVIDERS AND ALL THOSE ASSOCIATED WITH ITS BUSINESS PRACTICES INCLUDING THE HANDLING OF MONIES AND ALL OTHER ASPECTS THAT RELATE TO THE E.C.TRADING STANDARDS FOR RURAL TOURISM.

 



If you would like to receive a copy of our latest full-colour brochure, with all the details about our tours and other information, we can send it to you or you can download it.  [Click Here]
 
Want to see what previous guests of ours had to say about their holiday experiences?..  [Click here]
 
We've put together a Slide show to show some of the scenery, flora and fauna that we go through on our tours.   Have a look... [Click Here]
 
Answers to all those frequently asked questions about our holidays...  [Click Here]
 
To see just some of the reasons why an Adventure Bug Holiday is the right outdoor holiday for you... [Click Here]
 
If you are looking for an expert outdoors company in Andalucia, then talk to us.  We can help you organise a specific event or run tours for you.
[Click Here]
 
Fancy a good read? Our guide book to walks and hikes around Andalucia has now been published.
[Click Here]
 

 

 

The Adventure Bug

Adventurebug Andalucia
Calle Juan Ceron, 20
Casares
29690 Malaga
SPAIN
Tel: (+34) 952 894 308
Mobile: (+34) 635 817 819
email: info@adventurebug.com

Company Registered No. X2696352Q REAT Adventure Tourism License No. AT/MA/00022 (Junta de Andalucia - Spain)

 

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